CLEAResult Market Outreach Specialist in San Antonio, Texas
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Job Description Summary
Responsible for developing an increased awareness in and adoption of targeted energy efficient technologies, strategic market development, customer satisfaction, as well as delivering on client goals related to outreach activity and energy savings. Adhering to designated program budgets and allocated resources. Trade Allies include manufacturers, distributors, contractors, and retailers of residential and commercial energy and water efficiency products, such as HVAC, Water Heating, Lighting, and other electric and natural gas saving equipment.
Job Title: Market Outreach Specialist -Commercial Solutions Program
CLEAResult, an Austin-based consulting firm that designs and implements energy-efficiency programs nationwide, is searching for a full-time Market Outreach Specialist in the San Antonio, TX office to support our utility client’s Commercial Solutions Programs. In this role you will use your demonstrated strong communication and outreach skills to drive program relations and participation with all program stakeholders - utility client, customers, trade allies/associations, and internal CLEAResult program and marketing teams.
Market Outreach Specialist should have a general understanding of energy efficiency options for commercial customers and ability to explain technical data in an easy-to-understand way that speaks to that specifics stakeholder’s interests – in other words, to understand and communicate a powerful value statement to drive program participation.
As representatives of the client utility and of CLEAResult, you should always exhibit exemplary customer service and outreach skills while building and maintaining excellent professional relationships with all program stakeholders internal and external. Your comfort with public speaking in a variety of venues is a key asset. Some travel may be required.
We are a high energy team, we love what we do, and if you thrive in a dynamic and collaborative environment where you will learn and do something new every day – come grow with us.
Coordinate and support all program outreach efforts to drive increased program participation and bring efficiencies to outreach process
Develop and implement strategies for direct outreach to targeted market sectors.
Act as a point of contact between program stakeholders – including utility key accounts team and corporate communications, internal program contacts, external trade allies, service providers, and more
Engage, build relationships, and coordinate with Key Accounts team at utility client to demonstrate and add value to their customers through program participation and PR opportunities
Coordinate customer satisfaction engagement to improve program services
Meet regularly with CLEAResult program consultants and marketing team to track marketing needs and deliverables (including but not limited to fliers, website updates, check presentations, maintaining contractor lists, case studies)
Program outreach through local trade organization event attendance and presentations, event coordinating and contractor outreach to include public speaking on behalf of the program
Follow-up quickly and efficiently with outreach efforts (follow up emails/calls following trade shows, appreciation events, etc.)
Recruit program participants, which includes both end-use customers and the companies that provide energy efficiency services to them, by effectively communicating the value proposition of the program (and utility)
Build a base of trade allies qualified to participate in specified programs
Communicate effectively with participating customers and contractors, as well as work well within the team (internal customers)
1-2 Years with Bachelor’s Degree or a combination of training, education, and work experience in a related field required
2 yrs. experience in marketing and/or sales and/or customer service experience preferred
Proven ability to communicate a value proposition
Strong written and verbal communication
Highly organized with attention to detail
Excellent relationship building and development abilities
Strong customer service experience and focus
Comfortable working in fast-paced environment with competing priorities
Intermediate to advanced proficiency in the following Microsoft Office applications:
Relevant energy efficiency work experience
Project management skills
Fluent in Spanish
Additional Job Description
Equal Opportunity Employer
As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, disability, protected veteran status, sexual orientation or any other protected status.
The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustment to job descriptions and/or job requirements at any time without notice.
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