Rackspace HR Business Partner in San Antonio, Texas

Job Overview

Overview & Responsibilities

PRIMARY RESPONSIBILITY: Provides expert insight into people and organizational issues. Translates business strategies and issues into appropriate HR actions. Understands the dynamics of the business and drives human resources practices and processes that will create an effective organization. Coaches key business leaders on leading and managing their organizations effectively. Diagnoses organizational effectiveness issues and implements solutions. Demonstrates emotional maturity by depersonalizing conflict and focusing on the issues. Exercises excellent judgment that balances tradeoff decisions and the needs of employees, as well as the company. Understands and models the importance of having the right people involved in the decision making process. Demonstrates initiative, creativity, and innovation to drive breakthrough thinking on organizational and people issues. Assigns priorities to multiple competing and important activities quickly and effectively and communicates them appropriately. Documents and communicates status, issues, and risks in a timely manner to the appropriate people. Provides HR and organizational effectiveness expertise to help the business meet objectives. Provides a single point for HR issues for assigned scope organization. Provides input on HR and business strategy related to assigned organization. Initiates, develops, and drives the adoption of organization and process improvements. Supports other Leaders/Managers, and collaborates with peers to achieve end-to-end HR solutions. May lead cross-functional teams. Assists leaders in identifying skill set gaps, recruiting, selection, and training. Drives multi-cultural initiatives to help foster an inclusive environment that values diversity. Anticipates, identifies, documents, and manages HR risks, proposing appropriate mitigation and contingency plans. Comfortably moves between highly varying levels of abstraction (business strategy, product strategy, organizational strategy, etc.).


KNOWLEDGE/SKILLS/ABILITY: Expert knowledge of the business and/or function. Competent in all HR functional areas (staffing, compensation, talent acquisition, etc.). Proven HR business partner skills. Knowledge and experience with team dynamics. Expert knowledge of applicable employment laws, compensation philosophies, and the HR operating mechanisms. Applies excellent interpersonal skills both in one-on-one situations with all levels of personnel, and in facilitating group meetings and keeping them on track. Uses seasoned judgment to suggest approaches that optimize among customer needs, business/technological constraints. Understands the principles of change management and is able to architect and execute a change effort. Consistently applies effective process management and project management skills

JOB COMPLEXITY: Drives the various HR operating mechanisms and initiatives within their client organization. Typical operating mechanisms include: Q12 survey and follow up actions, Org and Talent review, and focal salary review. May serve as program/project lead for initiatives across their Business Unit responsibility or site organization. HR strategic action plan based on business needs. Improved performance by leaders due to coaching by the HRBP. Successful execution of HR driven operating mechanisms such as focal salary review, Q12 action planning, and organization and talent review. Workforce plans, strategic hires, and talent mobility. Organization and job designs. Leadership assessments and development plans. Communication plans. Partner with Racker Rewards to develop Total Rewards strategy for particular business unit, if requested. Risk analysis and risk mitigation plans. Resolution of the most complex employee relations issues. Effective and persuasive presentations appropriate for project teams and business leaders, when communicating any of the above. Coordination and Co-facilitation of Rapid Immersion Program (RIP) and Rookie Orientation, as required.

SUPERVISION: Operates under minimal supervision. May provide work direction to less experienced engineers and technicians.

EXPERIENCE/EDUCATION: High school diploma or equivalent required.BS/BA in Management, Human Resources, Organizational Psychology, or equivalent experience. PHR/SPHR preferred.

PHYSICAL DEMANDS: General office environment. May require long periods sitting and viewing a computer monitor. Considerable levels of stress may occur at times. No special physical demands required.


Req # 39195

Location(s) US-TX-San Antonio

Category Human Resources